FREQUENTLY ASKED QUESTIONS
Good questions.
Clear answers.
Important details before you get started. If your situation is not covered, get in touch.
Can I start with existing images and videos?
Yes. Your own uploaded assets are the starting point. Build playlists from them or add layers in the visual editor.
Do I have to use AI?
No. You can complete the workflow manually. AI joins on request to help with design, review, aspect-ratio adaptation or scheduling.
Does it work without internet?
Downloaded files may play locally on a suitable device. Remote updates, status reporting and web widgets require a network connection.
Why can a screen be offline while it is playing?
Online status refers to recent communication with the portal. A locally stored programme can keep playing when the connection or status reporting is interrupted.
Can I manage several customers and locations?
Organise content, screens and access by customer, location and role. Modules and permissions can be matched to each task.
Can I display YouTube or a website?
A compatible browser-based player can show live content if the source permits embedding. File-based programmes can use still captures and your own properly licensed video files.
How does PosterMyWall connect?
Connect your own PosterMyWall account to choose and edit templates. Download availability, quality, fees and usage rights depend on the provider’s plan and licence terms.
How much does the service cost?
We prepare a tailored quotation based on screen count, players, modules and support needs. External AI and template services may have separate charges.
Can you help choose a new player?
Tell us about your use case, screen and local network. We can then discuss the device and installation that fit the project.
LET’S START WITH YOUR SCREENS
Make room for
a better message.
Tell us where you want to communicate and what you want to show. We will help shape the solution.